Sultan Gardens Sharm - Frequently Asked Questions

Although we try and put on as much information on our site as possible sometimes there is no practical place for the odd question that is often asked. So with that in mind we have put together this FAQ. All information on the FAQ page should be viewed as a guide only, as costs and features can change at any time

Q. Does the hotel offer Ultra All Inclusive?

A. The Sultan Gardens is proud to have one of the best All Inclusive programs in Sharm. However, the hotel does not offer an Ultra All Inclusive program although we do offer 2 All Inclusive upgrades called Emir Class and the Sultan Class. Both these options are payable locally and details can be found by clicking the link.

Q. Does the hotel provide towels

A. All towels, plus bath robes, are provided in every room for guests.

Q. Do the rooms have hairdryers

A. All Bathrooms have hairdryers fitted inside.

Q. Is there a dress code?

A. In the restaurants in the evening we do kindly request a smart casual dress code. Males should wear long trouser or shorts which cover the knees, shirts which cover the shoulders and shoes should cover the feet.

Q. Can you keep you room if I have a late flight home?

A. If you do not wish to leave the hotel until later in the day on your check out day you are welcome to request to keep your room till later in the day. However, due to the busy nature of the hotel this service cannot be guaranteed until the evening before check out is due. If the hotel is able to keep your room on you will be able to do this at a cost payable locally. You will keep your wristband until leaving even if you do not keep your room on. So you will still be able to use all the facilities until the moment you leave the hotel.

Q. Does the hotel have a quiet area?

A. The Hotel has a quiet area that incorporates pool number 1 in addition to a pool bar and an outside library. Pool number 1 is one of the finest in Sharm and we are sure you will find the area a truly relaxing experience. Coming soon Pool 5 (adult only)

Q. Can you recommend things to see and do in Sharm?

A. Depending on your interests and nature there are quite a few things to do in Sharm and speaking with your rep is one of the best things you can do in order to get an idea on what's available during your holiday.

Q. Is the minibar stocked?

A. The minibar in your room will be stocked and is charged A La Carte. Furthermore, you are welcome to take advantage of our Minbar specials these specials are called:- Fun Night Package, Alcohol Free Packages, Romance Mini Bar and the Oriental Package.

Q. Do all rooms have balconies or a terrace?

A. All our rooms have a balcony or a terrace at the Sultan Gardens.

Q. Do all rooms have a sea view?

A. Family Rooms and Junior Suites do not have sea views. Although we do have a selection of standard rooms that have sea views with views of Tiran Island.

Q Is babysitting available?

A. Available for children 2 years and above. 10 USD per hour, per child.

Q. Do all rooms have a sea view?

A. Family Rooms and Junior Suites do not have sea views. Although we do have a selection of standard rooms/premium rooms that have sea views with views of Tiran Island.

Q. What types of rooms does the Sultan Gardens have?

A. The hotel has 4 different types of rooms, Standard rooms, Junior Suites, 2 bedroom Family rooms and Premium Rooms (for 2 adults only)

Q. I will arrive early in the morning so can I check in early?

A. Unfortunately due to the busy nature of the hotel you will be unable to check in until check in time opens at 15:00 hours although you will be able to use your All Inclusive from 11:00 hours. We recommend booking your room from the night before if you want to check in early when you arrive.

To make your booking

Call our travel experts on
01268 442 613

Alternatively click the button below to make an enquiry

Make an Enquiry

To make your booking

Call our travel experts on01268 442 613

Click here to call from a mobile

Alternatively click the button below to enquire via email

Make an Enquiry

Know Before You Go

The Foreign & Commonwealth Office provides free of charge a variety of important information about the country you intend to visit, including security, entry requirements and health and this is kept up to date. We recommend you check at www.gov.uk/foreign-travel-advice.

Please note:
Prices valid for UK residents only.